ProMiller Hotel Management Agency

C005, Poornima Towers, Peddar Road, Mumbai, Maharashtra,

+91 9601444430

https://www.promiller.in/post/how-to-measure-guest-loyalty-key-metrics-by-hotel-management-agencies

In today's ever-changing hospitality industry, prioritizing guest loyalty is key for long-term success, even more than attracting new customers. To achieve this, hotels need to track various metrics that reflect guest satisfaction and likelihood of return. ProMiller, one of the top hotel management agencies, has explored these metrics to provide a deeper understanding of their role in building guest loyalty.