PresentationPlus Hospitality Consultants
Presentation Plus is a unique consultancy committed to
assisting hospitality, both food service & accommodation businesses. We
provide an extensive inspection throughout the business with a clear focus
toward maximising presentation, cleanliness & hygiene levels. We conduct an
extensive 125 point inspection within a dedicated food service business, whilst
a thorough 202 point inspection is conducted within hotels, motels &
resorts which include restaurants, pool, spa & fitness centre, etc. Our
inspections extend literally from the front to the back door. We offer a
positive differentiation via our unique inspection service with clear focus on
“how your business presents itself and is perceived by your valued clientele”.
Detailed reporting identifies both positive & negative inspections
findings. Additional support offered if required include staff training
covering procedures including: Food service contact surfaces cleaning &
hygiene procedures, dish machine cutlery & general crockery & items racking,
daily dish machine cleaning & maintenance, Housekeeping rooms contact
surfaces cleaning & hygiene control procedures & general facilities
& property cleaning & hygiene control procedures.
It’s a well-known fact that happy customers are both your
best advertising & your biggest advocates, conversely unhappy customers can
devalue your business very quickly. On average it takes approximately 10 times
longer to win back a dissatisfied customer compared to increasing satisfied
customer loyalty & numbers. Whilst we all know just how quickly social
media comments & reviews can either praise or criticise a business.
How do you think your guest’s currently view your business - favourably or unfavourably?
Can we assist you? Simply contact me to arrange a FREE no obligation
meeting to evaluate & discuss if or how we could assist you with your
positive business growth.